Sending Photographs

Sending Photographs

You may be asked during a telephone consultation with the GP, to submit a photographic image to assist with a diagnosis. We have set up a dedicated/secure e-mail address for any such images to be sent to us, as given below:

PLEASE NOTE: This service is ONLY to be used as directed by a clinician after a telephone consultation. This is an automated email address and we cannot reply to any correspondence.


Before you send the Practice any photos, you need to be aware of the following.

There is no guarantee that emails will be delivered to the practice. As patient emails travel over the public internet, they can be stopped, removed or lost before they are received.

Once they are received by the practice, please be aware that they may be seen by an admin member of staff working for the Practice before being seen by a clinician, and some or all of the photos you send will be saved to your clinical record. Once saved the original email will be deleted. We will not share these images with anyone other than with other clinicians directly involved in your care for any reason.

If you are happy with this information then you can send your photos in to the Practice.

Attending your appointment via video

Only do this if you have been given a video consultation appointment by a clinician:

  1.   Make sure that you use one of the following web browsers

          Google Chrome      Windows 7+, Android 5.1+, MacOS 10.11+ Apple

          Safari                       MacOS 10.12+, iOS 11.4+, iPadOS 13+

2.     Go to:

3.    On this web page, click the Start video call button and follow instructions

4.     Wait in your own private video room. Your healthcare provider sees you arrive     in  the waiting area queue and joins you in your video room when they are             ready.

What do I do if something is not working?


Immunisation of children

Children’s immunisation clinics are held on Mondays and Fridays in Barrhead Health & Care Centre (not in the practice) and as the appropriate time for immunisation approaches a postcard is sent to the parent/guardian with details of date/time/nature of appointment.  

Cervical Smears

Women on routine call will be prompted to attend for cervical screening once every three years from age 20 until they become ineligible for a clinical reason or reach the age of 61.Women on non-routine call will be prompted irrespective of age until they become ineligible for a cervical screening.

Smear Clinics are available Tuesday afternoons by Fiona Wallace (Practice Nurse) Friday afternoons by Elaine Neilson (Practice Nurse) & Tuesday mornings by Janice Dickson, (Practice Nurse).

Travel Vaccinations

All travel vaccines must be arranged at least 6 weeks prior to travel.

Please complete our travel vaccination form and hand into reception at least 6 weeks before holiday departure date. The form can be found below.

We regret that we cannot offer travel advice if your travel departure date is 6 weeks or less away or if you require vaccines unavailable on the NHS. Travel vaccinations are available during surgery times by appointment with our nurses. Please ensure you have obtained any prescriptions you may require before attending your travel consultation. Not all travel immunisations are available on the NHS. You will need to visit a specialist centre or travel clinic for the following vaccines : Hepatitis B, Tuberculosis, Yellow Fever, Japanese Encephalitis, Tick Borne Encephalitis & Rabies.

Gleniffer Travel Questionnaire - Download

Home Visits

Requests for home visits are made by phoning 0141 800 7040 and, where possible, should be made before 10am.

Calls are vetted by the doctor on-call as a matter of routine. Please anticipate that a doctor may wish to phone you before making a visit.

The receptionist needs to know name, date of birth, address, contact telephone number and a brief explanation of your problem.

Please do not ask for a doctor to call unless the patient is really too ill or infirm to come to the surgery. Remember that the doctor can see four patients in the time it takes to make one visit and there are better facilities for examination and treatment in the surgery. Patients who feel unwell, particularly children, can travel to the surgery without risking any harm.

Temporary Patients

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the practice for 14 days. After 14 days you will need to register as a temporary patient or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice. 

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Interpreter Services

There are four different types of interpreting available at the practice:

  • Face to face interpreting when the interpreter is in the room.
  • Telephone interpreting.
  • British Sign Language (BSL).
  • Note Taking and Lip Reading.

Please alert staff if you require this service at the time of booking your appointment - Bookings should be made as far in advance as possible.

NHS Minor Ailments Service

Have you considered using the NHS Minor Ailments Service provided by most local pharmacies? They can provide advice and treatment for many problems such as acne, athlete’s food, backache, cold sores, constipation, cough, diarrhoea, earache, eczema and allergies, piles, hay fever, headache, head lice, indigestion, mouth ulcers, nasal congestion, pain, period pain, thrush sort throat, threadworms, wars and verrucas. If you were previously entitles to free prescriptions, any medication will be free of charge.

Is it time to stop smoking?

Smoking cessation classes are held at Barrhead Health & Care Centre and Clarkston Clinic on Tuesday and Thursdays by appointment. Call  0141 577 4804.

Sandyford East Renfrewshire

Offers a wide range of reproductive, emotional and sexual health services in the Barrhead Health & Care Centre on Mondays. Examples of these services are:

  • Designated clinic times for men, young people and women.
  • Care and support for all sexually transmitted infections,
  • Contraception and emergency contraception.
  • Pregnancy testing.
  • Well woman screening, specialist clinics like menopause.

For further information please telephone 0141 211 8130

or visit website at:


You can self refer yourself for physiotherapy at Barrhead Health & Care Centre. Please ask reception for the self referral form or visit website at: 

Once completed return form to the Physiotherapy Department in the Health Centre. There is approximately a 8-10 weeks waiting time. 


There is a Podiatry Clinic Monday to Friday in the Barrhead Health & Care Centre to which you can self refer. For an appointment Contact 0141 800 7102.


RAHM is an independent voluntary sector organisation. Their aim is to enable people to recover from mental ill health and to promote wellbeing.


41 Blackstoun Road,


PA3 1LU 

Tel0141 847 8900

Private Fees & Charges

The NHS provides most health care to most people free of charge, but there are exceptions. It is important to understand that GP’s are not employed by the NHS, they are self employed, and they have to cover their costs- staff, buildings, heating, lighting etc- in the same way as any small business.

The NHS pays the doctor for specific NHS work, but for non NHS work the fee has to cover the doctor’s costs

What is covered by the NHS and what is not?

The government’s contract with GP’s covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non medical work. Sometimes the only reason that GP’s are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate

Examples of non-NHS services for which GP’s can charge their patients

  • Private medical insurance reports
  • Holiday cancellation forms
  • Letters requested by or on behalf of, the patient
  • In certain instances fitness to work forms

Examples of non-NHS services for which GP’s can charge other institutions are?

  • Medical reports for an insurance company
  • Some reports for the DSS/Benefits agency
  • Examinations of local authority employees

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his/her patients. Most GP’s have a very heavy workload and paperwork takes up an increasing amount of their time. In addition non-NHS work must be undertaken outside of NHS contracted time.

I only need the doctor’s signature - what is the problem?

When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. Therefore in order to complete even the simplest of forms, the doctor needs to check the patient’s entire record. Carelessness or an inaccurate report can have serious consequences for the doctor.

List of Fees for Non NHS Services - Download

Child Health Surveillance

The aim of the Child Health Surveillance Programme is to help all children achieve their full potential by offering a planned programme of assessment and screening activities in order to identify and treat at the earliest possible time those who have or may have specific issues/concerns.  A Child Health Surveillance Clinic is held on a Tuesday morning with Dr. Claire Seenan/Dr. Gouri Bhat & Health Visitor.  As the appropriate time for screening approaches, a postcard is sent to the parent/guardian of children under the age of 5.  This details the date, time and nature of the appointment

Contraceptive Services

All doctors in the practice are available through routine surgery appointments to give contraception advice. Specialist services such as IUCD insertion, sexual, reproductive and emotional healthcare are available at the Sandyford Initiative Clinic in the Barrhead Health & Care Centre.

Emergency contraception is available through emergency doctor appointments during the week, at the Sandyford Initiative Clinic and community pharmacies

Maternity Services

In the antenatal and post natal period.

First, you need to be sure you’re pregnant – You can buy a home pregnancy kit from a chemist or supermarket. You can also get a free pregnancy test from your GP or sexual health clinic. These kits are 97% accurate, so there is usually no need to do more pregnant tests.

If you’re pregnant - As soon as you know your’re pregnant, call 0141 232 4005 to make your first midwife appointment. Booking early will help you get the best start for you and your baby.

Antenatal care is carried out by the community midwives from the Paisley Maternity Hospital. Post-natal examinations are carried out at the surgery by one of our GPs